Terms & Conditions: One-to-one classes / mini group classes
Lessons are prepaid packages. It is possible to transfer the amount to Eurobank, Alphabank, Piraeus Bank and National Bank of Greece. If the deposit is made by a non-Greek bank, then €4 is added to the final amount. To avoid this amount, in case you live within the European Union, you can pay via PayPal. After you complete the transfer, the rendered services bill or invoice is sent to you electronically.
Once a lesson package is purchased, courses have to be started, in consultation with the director of studies, as soon as possible.
How many lessons will be conducted depends on which package has been booked.
You can have a fixed schedule depending on the availability of the teacher or you could decide weekly when the lessons will be held.
A 24-hours cancellation policy applies, which allows you to reschedule a class, if you inform us about your absence at least 24 hours before the scheduled class. If you participate in a mini group, then the same cancellation policy applies, as long as both students are absent. If a student attends, then the lesson is recorded for the absent student.
Depending on the package you book, there is a specific time frame within which each package must be completed. In particular, bronze must be completed in 2 months, silver in 4 months and gold in 6 months. This means that if you cancel a course at least 24 hours before the scheduled class, then it should be rescheduled as soon as possible, because the above-mentioned time frames will not be able to be extended for any reason.
If you decide after the first lesson that you want to discontinue the lessons, then you will be refunded in full except for the first lesson. In any other case there will be no refund.
If you decide before the start of the lessons that you do not want to take courses with us, then the full amount will be refunded.
If you want to change the package and move from a mini group to a one-to-one class, then the price can be adjusted. However, if you want to change from a one-to-one class to a mini group, this is not applicable.
If a student participates in a mini group class and does not attend a lesson, it is recorded and sent to the absent student. So by accepting the terms you agree to the possibility of video recording of the lessons. The recordings are made exclusively for the convenience of the students. Under no circumstances can they be used for commercial purposes. Finally, any reproduction, sharing and storage of content related to course recordings is expressly prohibited taking into consideration the General Data Protection Regulation (GDPR).